General terms & conditions

GENERAL

We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

THE ACTS STORE'S COMMUNICATIONS TO YOU

You agree that the ACTS Store may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of the ACTS Store's products or services, or for such other purpose(s) as the ACTS Store deems appropriate.

PROMOTIONS

Any promotions described or posted on this Site shall be governed by the rules regulating such event.

COLORS

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THE ACTS STORE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER

From time to time there may be information on actsstore.org that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you are not completely satisfied with your actsstore.org purchase, you may return it with your invoice to the ACTS Store or by mail. Please see our Return Policy for details.

PRIVACY

We take great precautions to keep the information you share with us safe and private. We will not sell or give your personal information to other marketers without your express consent. However, from time to time, we would like your permission to send you sneak previews of new products, or personalized offers or tips. You will be receiving these offers or tips only if you choose to opt-in to these services. We also may ask for comments on how to improve our products or programs. In order to do so, your information may be securely shared with our company, who performs these services.

SHIPPING

If a customer fails to select the proper shipping method with the appropriate shipping rate, the ACTS Store reserves all rights to contact the customer to collect necessary payment, to allow the proper shipping method. If the customer refuses to pay the necessary amount needed to fulfill their shipment, a refund of the ordered items will be issued, voiding the online order.

If a customer chooses to add to their existing web order, they can do so by calling our store at 210-525-9360. However, at the time of product addition, the customer must give their credit card information over the phone, seeing as it will be considered a separate transaction.

Credit card information given online is transmitted through, but is not stored.


FedEx Ground and Home Delivery

FedEx does NOT ship to PO Boxes, so a physical address is needed.

All online orders placed Monday-Friday before 3:00 PM CDT, will be shipped the SAME business day. Weekend orders (including Overnight and 2-Day), and orders placed after the above deadline, will be shipped the next business day. A "business day" is Monday through Friday. FedEx Ground and FedEx Home Delivery delivers in 1-5 days, depending on the destination.

Shipping dates start counting from the date the order has been shipped, which is not always the same day an order has been placed. Once an order has been shipped, a shipping confirmation email will be sent to the customer with a tracking number. Please allow 48-72 business hours for your tracking information to update.

Please Note: Holiday Store hours may adjust regular shipping and fulfillment times. To view our store calendar, please click the link below.

http://www.actsstore.org/store-calendar

FedEx Standard Overnight

Delivery by 3 p.m. the next "business day" to most areas, 4:30 p.m. to rural areas, and by 8 p.m. to residences. Available throughout all 50 states (except certain areas of Alaska and Hawaii).


FedEx 2-Day

Delivery by 4:30 p.m. in 2 business days to most areas, by 8 p.m. to residences. Available throughout all 50 states.

TAX
Sales tax is charged on orders at the local Texas State tax rate.

RETURN POLICY

All Sales are FINAL. No refunds-exchanges only. If an item is returned for an exchange, the customer will be held responsible for return/exchange shipping costs, unless there was a shipping error in part of the ACTS Store. Exchanges will only be made within 30 days of the shipped date. Store credit will be issued if the customer does not make an exchange at the time of return. All Clearance items are a FINAL SALE.

If the product is returned for an exchange, and it is not in its original condition (damaged, stained etc), the ACTS Store will deduct a 15% fee from the original exchange amount. If any product has been customized or altered in any way, our return policy is VOID, and the sale will be considered final.

We suggest that if you are using our packing material to return the item, that you double-check that it is closed securely. This is especially important for items that we initially shipped in a padded envelope. The self-sealing glue is only meant to be used once, so make sure that you tape down the flap, as well as around the package.

RETURN ADDRESS

ACTS Store

285 Oblate Dr.

San Antonio, TX 78216

← Return to the back office    All orders placed on or after 11/24/2020 will be shipped on Monday November 30th. Have a Happy Thanksgiving! Hide